Participant Perspectives on Intercultural Communication and Telecollaboration


  • Matthew Skidmore Hansung University
  • Matthew Skidmore Hansung University



Online intercultural exchange, intercultural communication, intercultural communicative competence, telecollaboration


Thanks to advancements in technology and the sudden onset of limited physical mobility, computer-mediated communicative (CMC) projects have become easier and more prevalent in the last few years, particularly in the foreign language classroom. Many of these projects have intercultural communication and intercultural communicative competence (ICC) as a key goal, and many studies have investigated the links between CMC and ICC. As yet, however, very little has been done to understand the experience of the participants themselves. This study attempts to utilise reflexive thematic analysis on participants’ open-ended responses to questions about their experiences following a ten-week semi-synchronous telecollaboration project called CONNECT. Responses were gathered from forty-three participants from fourteen institutions across different countries. They were read, coded, and themes were developed to produce the ‘story’ of the data. In this instance, four common themes across the responses were identified: The importance of English proficiency, self-discovery through sharing, good attitudes/skills/behaviours, and variability of cultural identities. Considering the participants’ perspectives on ICC in general and in relation to telecollaborative exchanges in particular is important when designing tasks such as these, and may help influence curriculum and classroom content planning.


Download data is not yet available.


Y. Akiyama and D. J. & Cunningham, "Synthesizing the practice of SCMC-based telecollaboration: A scoping review.," Calico Journal, vol. 35, no. 1, p. 49–76, 2017.

B. Gutiérrez and R. O'Dowd, "Virtual exchange: Connecting language learners in online intercultural collaborative learning," in Innovative language pedagogy report,, 2021, pp. 17-22.

V. Braun and V. Clarke, "Using thematic analysis in psychology," Qualitative Research in Psychology, vol. 3, no. 2, p. 77–101, 2006.

M. I. Avgousti, "Intercultural communicative competence and online exchanges: A systematic review.," Computer Assisted Language Learning, p. 819–853, 2018.

J. A. Belz, "The development of intercultural communicative competence in telecollaborative partnerships," in Online intercultural xchange: An introduction for foreign language teachers, R., Ed., Multilingual Matters Ltd., 2007, p. 127–166.

A. J. Liddicoat, "Intercultural language teaching: Principles for practice.," New Zealand Language Teacher, pp. 17-24, 2004.

R. O’Dowd, "Intercultural communicative competence through telecollaboration," in The Routledge handbook of language and intercultural communication, 2012, p. 342–358.

S. L. Thorne, "The ‘intercultural turn’ and language learinng in the crucible of new media," in Telecollaboration 2.0: Language, literacies, and intercultural learning in the 21st century, S. G. &. F., Ed., Peter Lang, 2010, p. 139–163.

M. D. Pusch, "The interculturally competent global leader," in The Sage Handbook of Intercultural Competence, D. K. Deardorff, Ed., SAGE, 2009, p. 66–84.

D. K. Deardorff, "Implementing intercultural competence assessment," in The SAGE handbook of intercultural competence, D. K. Deardorff, Ed., SAGE, 2009, p. 477–491.

S. Rathje, "Intercultural competence: The status and future of a controversial concept," Language and Intercultural Communication, p. 254–266, 2007.

F. J. Van De Vijver and K. & Leung, "Methodological issues in researching intercultural competence," in The SAGE handbook of intercultural competence, D. K. Deardoff, Ed., SAGE, 2009, p. 404–418.

M. Byram, "Intercultural competence in foreign languages: The intercultural speaker and the pedagogy of foreign language education," in The SAGE Handbook of Intercultural Competence, D. K. Deardorff, Ed., SAGE, 2009, p. 321–332.

A. E. Fantini, "Assessing intercultural competence: Issues and tools," in The SAGE handbook of intercultural competence (pp. 456–476). SAGE., D. K. Deardorff, Ed., SAGE, 2009, pp. 456-476.

M. Byram, Teaching and assessing intercultural communicative competence, Multilingual Matters, 1997.

S. Guth and F. & Helm, "The multifarious goals of telecollaboration 2.0: Theoretical and practical implications," in Telecollaboration 2.0, S. G. &. F. Helm, Ed., Peter Lang, 2010, p. 69–106.

L. A. Arasaratnam and M. L. & Doerfel, "Intercultural communication competence: Identifying key components from multicultural perspectives," International Journal of Intercultural Relations, vol. 29, no. 2, p. 137–163, 2005.

M. Hauck, "Telecollaboration: At the interface between multimodal and intercultural communicative competence," in Telecollaboration 2.0: Language, literacies and intercultural learning in the 21st century, S. G. &. F., Ed., Peter Lang, 2010, p. 219–249.

M. Orsini-Jones and F. & Lee, Intercultural communicative competence for global citizenship, Palgrave Macmillan., 2018.

R. O’Dowd and M. & Ritter, "Understanding and working with ‘failed communication’ in telecollaborative exchanges," CALICO Journal, p. 1–20, 2006.

J. A. Belz, "Institutional and individual dimensions of transatlantic group work in network-based language teaching," ReCALL, p. 213–231, 2001.

J. A. Belz, Linguistic perspectives on the development of intercultural competence in telecollaboration, Language Learning & Technology., 2003.

P. Ware, "‘Missed’ communication in online communication: Tensions in a German-American telecollaboration," Language Learning & Technology, 2005.

M. Byram, B. Gribkova and H. & Starkey, Developing the intercultural dimension in language teaching: A practical introduction for teachers Language Policy Division, Directorate of School, Out-of-School and Higher Education, Council of Europe., 2002.

S. Flowers, B. Kelsen and B. & Cvitkovic, "Learner autonomy versus guided reflection: How different methodologies affect intercultural development in online intercultural exchange," ReCALL, vol. 31, no. 3, p. 221–237, 2019.

A. J. &. S. A. Liddicoat, Intercultural language teaching and learning, Wiley Blackwell, 2013.

C. Ess, "Cultures in CollisionPhilosophical Lessons from Computer‐Mediated Communication," Metaphilosophy, vol. 33, no. 1-2, p. 229–253, 2002.

V. Braun and V. Clarke, Thematic analysis: A practical guide to understanding and doing (1st ed.), SAGE Publications, 2021.

C. Kramsch, "Thirdness: The intercultural stance," in Language, culture and identity, T, Ed., Aalborg University Press, 1999, p. 53–89.

F. J. &. L. K. Van De Vijer, Methods and data analysis for cross-cultural research (2nd ed.), Cambridge University Press, 2021.

M. I. Avgousti, "Intercultural communicative competence and online exchanges: a systematic review," Computer Assisted Language Learning, pp. 819-853, 2018.

J. A. Belz, "Institutional and individual dimensions of transatlantic group work in network-based language teaching," ReCALL, p. 213–231, 2001.