Analysis Of Operational Risk Management in MSMEs In Indonesia

Abstract

Risk is an uncertainty that can have a negative or positive impact on company goals. Every company must be faced with problems that cause risk. In running the business UD. Mutiara Rasa is faced with several operational risks, namely human resource risk, technology risk, process risk and external risk. The purpose of this study is to find out the risks that occur in MSMEs UD. Mutiara Rasa and to find out MSMEs UD. Mutiara Rasa in overcoming the problem and minimizing the occurrence of the same error. This research uses qualitative methods while this type of research uses descriptive qualitative methods. Data collection techniques by observing, interviewing and documentation. The data analysis technique uses the ISO 31000 assessment. Based on the results of the risk research at UD. Mutiara Rasa, there is one risk with high criteria, namely: injuries experienced by employees. Six risks with moderate criteria, namely: the cooking process becomes scorched, the cutting process is not uniform, the grinding machine does not work optimally, the grinding filter is clogged, the employee does not come to work. Two risks with low criteria, namely: blunt cutting tools, and raw materials not according to the measure. The novelty of this research is that there is still limited research on the analysis of operational risk management in MSMEs so that this research can be a reference for future researchers on topics of discussion similar to this research.