Influence Of Store Atmosphere, Prices, And Service Quality On Consumer Satisfaction At The Blink-Blink Store
DOI:
https://doi.org/10.32528/issh.v3i1.449Keywords:
store atmosphere, price and service quality, Blink-Blink StoreAbstract
The purpose of this research is to find out and analyze whether store atmosphere, price and service quality have a significant effect on consumer satisfaction at the Blink-Blink Store. The population used in this research was all consumers at the Blink-Blink Store, and the number of samples used was 40 respondents. The data analysis method used is multiple linear regression analysis. The results of this research are: 1) Store Atmosphere (X1) has no significant effect on Consumer Satisfaction (Y) at Blink-Blink Store in Jember. 2) Price (X2) has no significant effect on the Consumer Satisfaction variable (Y1) at Blink-Blink Store in Jember. 3) Service Quality (X3) has a significant effect on the Consumer Satisfaction variable (Y1) at the Blink-Blink Store in Jember.
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References
Indrasari, M. (2019). Pemasaran dan Kepuasan Pelanggan. Surabaya: Unitomo Press.
Kotler, Phillip dan Kevin Lane Keller.(2016). Manajemen Pemasaran edisi 12 Jilid 1 & 2.Jakarta: PT. Indeks.
Nadzirummubin. M, 2019. Pengaruh Store Atmosphere Terhadap Kepuasan Konsumen di Mediasi oleh Keputusan Pembelian Pada Toko Buku Togamas Cabang Kota Malang. Re-pository UIN Maulana Malik Ibrahimi Malang.
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